Frequently Asked Questions

How long will my custom orthotics last?


Generally custom functional  foot orthotics last anywhere between 2-3 years. The materials used to make the device, the patients foot structure, activity levels and, age all have an impact on the lifespan of foot orthotics. If symptoms return it is a good idea to have your foot orthotics reassessed by an American Board Certified Pedorthist, to determine if modifications or a new device is necessary. 

How long should my footwear last?


Typically, runners replace their footwear every 3-6 months (300-500 miles). An average walking shoe you can get away with 500 miles of wear. To increase longer wear life, have different shoes for different activities. Lack of cushioning and support may lead to shin splints, heel spurs and plantar fasciitis, iliotibial band syndrome, and stress fractures. 

Can I transfer my orthotics into different types of shoes?


To receive the full benefit of your custom foot orthotics, they need to fit properly into your footwear. Custom made foot orthotics may be transferred between similar types of shoes. For example, walking, hiking and running shoes. While, dress shoes, sandals, skis and skates may require a different style of insert. Often, two pairs of orthotics are adviseable for different lifestlye needs. ProStride provides an additional discount on your second pair of custom inserts within a 1-year time-frame. 

What are some types of foot orthotics and modifications available?


Functional Foot Orthotics








Accommodating Foot Orthotics



Rheumatoid Arthritis




Shoe Modifications

Heel lift (internal removable)

Shoe lift  (external permanent)

Wedging (medial/lateral)

Tongue pad

Metatarsal pad

Scaphoid pad


Custom shoes

Rocker bottom soles


What are common foot pathologies treated by Pedorthists?






Sports Injuries

Pes Planus/Pes Cavus

Charcot Foot

Acute Ankle Sprains

Club Foot

Hallux Rigidus/Limitus   

Shin Splints


Knee Pain


Limb Length Discrepancy


Plantar Fasciitis

Tibialis Posterior Tendon Dysfunction


Morton's Neuroma

Heel Spurs


Tarsal Tunnel

Charcot-Marie-Tooth Disease

Sever's Disease 




What can I do to prevent future foot problems and treat current foot problems?


  • Annual foot check and risk assessment by an American Board Certified Pedorthist.
  • Invest in custom or over-the-counter inserts if necessary and appropriate footwear for your foot-type and activity. Your Pedorthist will examine your feet and help you determine the best option. 
  • Stay active.
  • If diabetic, check your feet daily for any cuts, bruises, red spots or swelling.

What should I know about the Diabetic Foot?


Diabetic patients frequently develop an intermittent or permanent loss of sensation (neuropathy) in their feet. Uncontrolled diabetes can damage your nerves. If you have damaged nerves in your legs and feet, you might not feel heat, cold, or pain. Without the warning from discomfort or pain, pressures may develop, particularly on the soles of the foot and may result in an open ulcer. Such open wounds can allow direct entry of bacteria into the tissues resulting in infection and possible gangrene. 

The muscles of the foot may not function properly, because the nerves that make the muscles work are damaged. This could cause the foot to not align properly and create too much pressure in one area of the foot. It is estimated that up to 10% of people with diabetes will develop foot ulcers. 

Following an evaluation of your foot and ankle at ProStride, the mould taken of your foot by the Pedorthist will reflect the amount of support, correction and pressure accommodations to be built into your custom made orthotics. Your Pedorthist will closely monitor your progress and recovery with 3 free follow-up appointments included. 

What are two types of Arthritic feet?


Rheumatoid and Osteoarthritis are the two most common types of arthritis found in the joints of the foot and ankle. Arthritic pain can be debilitating and often lead to a decline in activity or a change in gait. Pedorthic treatment is non-surgical, and can contribute to maintaining an active healthy lifestyle. 

Osteoarthritis is specific to one or several joints. It occurs when the joint surfaces of the bones wear down, possibly caused by a previous injury, long term mechanical stress on the joint, overuse, or by other factors. In many patients, It often starts intermittently but may progress to a chronic condition leading to a lifestyle with decreasing activity. Certian foot pathologies such as: Flat feet, weak ankles are misalignment's that can contribute to osteoarthritis in the arch, ankle and knee. 

Rheumatoid arthritis is a little different. It is a systemic disease that mainly targets the feet but can affect all joints. It may affect the tissues surrounding the joints as well as the joint itself. Patients generally have "good" days and "bad" days depending on how severe the "flare-up" is. This usually develops in joint deformity, especially in areas of high stress such as the toes and the balls of your feet. Patients often describe that walking on an inflamed joint, feels like walking on a pebble. 

ProStride is clinically trained on evaluating and providing a non-surgical treatment plan for the arthritic foot. 

Is compression therapy right for me?


Leg vein problems are also known as venous disorders. Problems arise when valves in the blood vessels no longer function optimally and do not close properly as blood passes through the vessels back up to the heart. A patient may complain of tired achy legs with swelling near the ankles and calves. Disorders of leg vein problems include: Chronic Venous Insufficiency (CVI), swelling (edema), Varicose Veins, Venous Ulcers, and Deep Vein Thrombosis (DVT). 

ProStride offers effective treatment through compression therapy, which increases circulation in your legs and helps prevent blood from pooling in your leg veins. By wearing appropriately sized and fitted socks or stockings blood circulation may increase and help direct blood back up to the heart. 

Medical gradient compression stockings come in four different compression levels as well as different stocking lengths depending on the location of the damage to your veins. There are even different colors to match all of your attire! Your Pedorthist can fit you with the compression level recommended by your doctor. 

Does ProStride Accept FSA or HSA?


ProStride accepts:

1. Flexible Spending Accounts (FSA)
2. Health Savings Accounts (HSA) 

3. Student Discount 10% (Custom Foot Orthotics)

4. Military Discount 10% (Custom Foot Orthotics)