Our 3-Step Process


Step-1: Initial Evaluation (30-60min.)

A detailed Pedorthic foot and lower-limb assessment, enables your Pedorthist to determine if the pain or discomfort you are receiving is related to poor foot structure or biomechanics. Review of relevant medical history, hands-on assessment of lower limbs, ROM testing (weight bearing and non-weight bearing), biomechanical gait analysis, and footwear analysis. 

At ProStride we review your relevant medical history:

  • Symptoms
  • Onset of discomfort and frequency of pain
  • Previous injuries
  • Systemic disease
  • Lifestyle and activities
  • Occupation
  • Current Footwear 

Hands on assessment of lower-limbs and full biomechanical gait analysis:

  • Evaluation of lower limb anatomy, muscle and joint function
  • Weight bearing and non-weight bearing analysis 
    • Range of motion tests
    • Strength tests
    • Functional tests
    • Soft tissue strains
    • Evaluate foot-type and alignment 
    • Bony prominences, swelling, discoloration
    • Examine alignment of lower back

Footwear analysis:

  • Advise you on footwear options based on your foot-type, condition, and activity. 

At the end of the assessment, the Pedorthist is able to articulate to the patient on their medical condition and recommend an individualized treatment plan that addresses the cause of it. 


Step 2: Implementation of Treatment Plan

Based on results of initial evaluation and/or referring physician or healthcare practitioner orders. Treatment may include any of the following Pedorthic Services. 

  • Custom made foot orthotics (3D model of your foot)
  • Over-the-counter foot orthotics
  • Orthotic modifications
  • Stretching and strengthening exercises
  • Compression therapy
  • Custom made footwear (from 3D model of foot)
  • Lifts (Internal removable or external)
  • Post Op shoes and boots
  • Measure feet for appropriate footwear
  • Footwear advice 
  • Footwear modification
  • Ice therapy
  • A recommendation to consult with  another health care professional such as a physiotherapist or massage therapist.


Step 3: Delivery, Fitting & Follow-Up

Delivery and fitting within two weeks for custom made items. Three orthotic follow-up visits included at no charge within 6 months of dispense date. Follow-ups are important to ensure you are reaching your treatment goals. Physicians are informed of patient progress. 


  • 3 orthotics follow-up visits at no charge 
  • Must occur within the first 6 months of delivery 
  • We will work with you to ensure that your orthotics are as comfortable as possible